Age verification and access
Novoline is available from age 18. You confirm your age during registration; before your account is fully verified, you can deposit a maximum of 100 €. After verification is complete, players aged 21 and over can stake up to 5 € per spin. Age information is binding and will be checked.
Gaming limits and control tools
You can set individual limits for your deposits, losses and playing time at Novoline. Reductions to your limits take effect immediately, while increases are activated after 7 days. This gives you time to reconsider.
Novoline offers the Reality Check feature, which interrupts your play after 60 minutes of playing time with a 5-minute break. A 24-hour play exclusion is available at any time if you need an immediate interruption.
- Set your own deposit limit
- Loss limit per week, month or other period
- Time limit for play sessions
- Reality Check after 60 minutes of play
- 24-hour play exclusion available at any time
Statutory limits in Germany
In Germany, all licensed operators are subject to uniform protection requirements. The LUGAS limit is 1.000 € per month for deposits and applies automatically to all operators with a GGL licence, including Novoline. The maximum stake per spin is capped at 1 €, with exceptions for players aged 21 and over, who can stake up to 5 € per spin.
| Limit | Amount or regulation |
|---|---|
| Monthly deposit limit (LUGAS) | 1.000 € |
| Maximum stake (standard) | 1 € per spin |
| Maximum stake (from age 21) | Up to 5 € per spin |
| Deposit before verification | Maximum 100 € |
Self-exclusion and play break
In addition to short-term limits, you can self-exclude if you need a longer break. A self-exclusion locks your account for a set period and cannot be lifted early. Contact Novoline support to request a self-exclusion.
If you've forgotten your password or are having access issues, use the recovery function in your account or contact Novoline.
Help and advice
If you notice your playing behaviour is becoming problematic, independent support organisations are available to help. BuWei (Federal Centre for Health Education) and Spiel-Bewusst offer free advice and information on responsible gambling.
This page is independent of Novoline and provides information only. For specific questions about your account or your limits at Novoline, contact the operator's support directly.
- BuWei: Free gambling protection advice
- Spiel-Bewusst: resources and self-tests
- Telephone advice services in Germany
- Anonymous chat advice from support organisations
FAQ
Can I set limits myself?
Yes. Players can set individual deposit, loss and time limits at Novoline. Reductions take effect immediately, increases after 7 days.
Is there a monthly deposit limit?
1.000 € per month and applies to all licensed providers in Germany, including Novoline.
How long does self-exclusion last?
You can set the duration of a self-exclusion when you apply for it. During an active self-exclusion, the exclusion cannot be lifted early. Contact Novoline for details.
What is the Reality Check function?
The Reality Check feature at Novoline interrupts your play after 60 minutes of continuous playing time with a 5-minute break, to give you a conscious play break.
Where can I get help with problem gambling?
Independent organisations such as BuWei and Spiel-Bewusst offer free advice and support. These are independent of Novoline and are free from conflicts of interest.
